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Telegram and email sign-in issues, code retries, and session recovery.
Telegram support
AIDock Support
Something stuck? Telegram is the fastest way to reach us.
What to send us
- Your account name or Telegram handle
- What you were trying to do and the approximate time
- A short description of the issue
- Payment issue: the product name and a payment screenshot, if possible
- Image or video issue: the prompt or the model you chose
Details
We use this information to check logs, confirm state, and decide whether the issue needs recovery, support, or a refund review. We will not ask you to repeat unnecessary steps if the logs already show what happened.
What we can help with
Payments
Checkout not opening, payment pending, wallet top-up missing, subscription or pack questions.
Media
Image and video jobs that are stuck, failed, or not showing up in history.